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Isolation is a concern for many ombuds. Ombuds in higher education often work alone, and the confidential nature of ombuds practice can accentuate their feeling of isolation. Individual ombuds may only be exposed to colleagues at annual professional meetings or connected only through blogs or listservs. Even those ombuds who work in teams for the same organization may have limited opportunity for professional development outside of professional conferences or office housekeeping meetings.
Most ombuds could identify a colleague that they might call to discuss a particular issue that may arise in the course of their work. But how many ombuds participate in ongoing communication with peers solely to reflect on their experience and practice?
We propose that peer case consultation can be a fulfilling activity for ombuds choosing to break through the isolation of their circumstances and advance their ombuds practice through a network of strong and supportive relationships. In writing theis piece, we look back at our own individual education, training and experience and consider our experience debriefing our cases together. We also highlight the...